Expect resistance

 

 

 

 

Shock

Employees and teams are taken aback by the announcement. They will wander what the change is about and why it is happening. Employees and teams will try to prove their worth to the company.

Denial

Employees and teams look for reason why the change will not happen. In larger organizations, the existence of established procedures serve as reassurance that change will indeed not happen.

Create alignment

Frustration

Individuals and teams are frustrated because they feel as if they are setup to fail and the frustration itself becomes an impediment to productivity.

Maximize communication

Depression

Team members question their role in the organization and become less motivated. Enthusiasm is at lower point preventing engagement and higher productivity.

Spark motivation

Bargaining

Despite a timid initial engagement with the new situation, teams and employees are avoiding the change, delay it or attempt to sell a more acceptable or less uncomfortable alternative. Productivity continue to suffer.

Develop capability

Acceptance

The change has taken place. The employees accept there is a new way of doing things and appreciate the importance of learning new method and procedures.

Share knowledge

Integration

Employees and teams work with the change and finally integrated into their lives which allows them to move along with the new company ways. The old situation no longer exists, the new way is established, energy and productivity are high.